Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Cozy ambiance
Attentive service
Limited dining options
Room heating fluctuations
7.8/10
Very good
Rooms
7.7
Location
9.0
Service
8.7
Dining
6.7
Guest reviews
7.8/10
based on 3 reviews
7.9
7.9/10 based on 932 reviews
Mike
United Kingdom,
January
2024
7.6/10
The hotel is located in the center of Richmond, offering easy walking access to all historic sites. The rooms, set within the old stable walls, come with private bathrooms but lack basic amenities like a fridge or kettle. The service was attentive, with a welcoming drink upon arrival. However, the dining options were limited to coffee, tea, and pastries. The common areas are inviting, and the overall value for money is decent.
Rooms
7.0
The rooms are cozy and located within the old stable walls with private bathrooms.
Service
8.0
I appreciated the attentive service, which included a nice welcome drink.
Location
9.0
The hotel is conveniently situated in the center of Richmond, offering easy access to all historic sites.
Dining
6.0
The dining options were limited to coffee, tea, and pastries.
Facilities
8.0
The common areas were inviting and well-maintained.
Julian
United Kingdom,
July
2023
8.0/10
The hotel is ideally located in the center of Richmond, making it easy to walk to all the historic sites. The rooms have a unique charm with walls that hint at the old stable, and the separate toilet from the bathroom adds convenience. Despite the heater being on full blast at times, the room ambiance is cozy. The service is attentive, with waiters prompt at the table and a welcoming drink adding a nice touch. Overall, the hotel provides a comfortable stay with a few minor inconveniences.
Rooms
8.0
The rooms with the walls of the old stable are cozy, with a separate toilet offering extra convenience.
Service
9.0
The service is attentive, with waiters promptly attending to guests' needs. The welcome drink is a nice gesture.
Location
9.0
The hotel's central location in Richmond allows easy access to all the town's attractions.
Dining
7.0
Dining offers a pleasant experience with options for coffee & tea, though the smoked salmon choice may not meet everyone's expectations.
Facilities
7.0
The hotel provides adequate facilities for a comfortable stay, though some areas may benefit from improvement.
Cozy ambiance
Limited dining options
Adam
United Kingdom,
July
2023
8.0/10
This hotel had a prime location, right in the center of town with easy access to all the historical sites. The service was exceptional with attentive staff and a nice welcome drink. However, the dining experience was mediocre with limited traditional dishes available. The facilities were basic but sufficient for a comfortable stay.
Rooms
8.0
The rooms were cozy with a private bathroom, but lacked some essentials like a fridge or kettle.
Service
9.0
The service was excellent, with staff waiting at the table and providing a lovely welcome drink.
Location
9.0
The hotel is in the center of Richmond, making it easy to explore all the sites around.
Dining
7.0
The dining options were limited to traditional dishes, which could be expanded for more variety.
Facilities
7.0
Basic facilities were available, but lacked some conveniences like a light socket.